Datto SaaS Defense quick start guide

The Datto SaaS Defense quick start guide includes links to videos and articles designed to help you quickly setup your Datto SaaS Defense environment. To access a video or article, click the link in the Component column.

NOTE  The Datto SaaS Defense Online Help system contains many articles addressing topics such as activating Datto SaaS Defense, managing clients, analyzing threats, adding notifications, and creating reports.

Component Description
Getting started - setting up your first client This video covers setting up your first client in
Datto SaaS Defense who currently has Datto SaaS Protection enabled
(runtime 1:50).
Setting up SaaS Protection and SaaS Defense This video addresses setting up a brand new client in Datto SaaS Protection and Datto SaaS Defense (runtime 2:11).
Creating a Sender Policy Framework record This article describes the importance that you and your clients create a Sender Policy Framework (SPF) record and includes the steps for doing so. An SPF record defines a domain's authorized mail servers and plays a critical role in preventing spam and phishing attacks. It is very important that you provide your clients with this article.
Configuring the Replace Body on Block rule It is critical that you activate the Replace Body on Block option for each of your clients. The Replace Body on Block functionality enables Datto Saas Defense to replace the entire body content of a malicious email with a stub file. More importantly, malicious links included in an email are removed and not accessible by end users. The article provides the steps for activating this option.
Deploying the Datto SaaS Defense Report Threat Add-In This article describes the Datto SaaS Defense Report Threat add-in used by end users to report when an email was mishandled by Datto SaaS Defense. Includes deployment steps.
Navigating the Licenses page This video analyzes the Licenses page in Datto SaaS Protection with an emphasis on Datto SaaS Defense licensing information (runtime 3:41).
Viewing your invoice This video analyzes the components of your Datto invoice (runtime 2:07).
Changing the SaaS Defense operating mode This article describes the prevention and monitoring operating modes and includes the steps for changing the operating mode.
Reviewing an incident report on the Events page This article includes the steps end users perform to report that an email was mishandled by Datto SaaS Defense. Includes MSP steps for reviewing a report.