SaaS Defense End-of-Life notice

As part of our continued investment in advanced email security, Kaseya is transitioning from SaaS Defense to INKY, a next-generation, AI-powered email security platform purpose-built for MSPs and mid-market organizations.

Expected key dates

January 1, 2026

  • INKY becomes the default email security platform provisioned for all new Kaseya 365 User sales.
  • Existing Kaseya 365 User customers will automatically receive INKY Advanced.
  • Existing SaaS Defense customers may begin transitioning to INKY at this time.

IMPORTANT  For customers who purchased SaaS Defense outside of Kaseya 365 User: To initiate this transition, reach out to your Kaseya Account Manager. You will receive an overlapping period with both SaaS Defense and INKY at no additional cost, allowing for a smooth migration.

December 31, 2026

Support for SaaS Defense ends. No new updates or patches will be provided after this date.

June 30, 2027

End-of-Life (EOL). SaaS Defense will be fully decommissioned and cease operation.

What this means for you

Beginning January 2026, you may transition from SaaS Defense to INKY at any time for the remainder of your existing subscription term.

  • Pricing will remain unchanged for the duration of your current commitment period.
  • You will continue to receive security and intelligence updates for SaaS Defense through December 2026.
  • New feature development for SaaS Defense has ended, and no additional enhancements will be introduced.

We encourage all customers to begin planning their migration to INKY as early as possible to ensure uninterrupted protection. Your Account Manager will provide full support and guidance throughout the process.

Thank you for your continued trust in Kaseya’s security solutions.